WSIB Community Mental Health Program

Turning Point is a member of a Community Mental Health Program and provides psychological assessments and treatment to workers who have a WSIB registered claim.

This includes workers who had a significant emotional distress as a response to a workplace incident or cumulative incidents, such as anxiety, depression, posttraumatic response, or chronic mental stress.

For your convenience, we offer secure video therapy and assessment sessions, allowing you to receive psychological support from the comfort of your home. In-person appointments may also be available at our Richmond Hill location, depending on availability.

You can find a Guide to registering a mental health claim here

  • The Workplace Safety and Insurance Board (WSIB) provides support for workers in Ontario who have been injured or developed a mental health condition due to their job. If you have a WSIB-approved claim, you may be eligible for fully covered psychological services to help with your recovery.

    You can find a Guide to registering a mental health claim here

  • The WSIB offers assistance through the WSIB Community Mental Health Program to workers who experience mental stress arising out of and in the course of employment. This may include:

    • an acute reaction to a sudden and unexpected traumatic event

    • substantial work-related stressor or series of stressors (e.g. bullying and/or harassment)

    • a psychological reaction secondary to a work-related physical injury

  • We offer:

    • Psychological assessments to understand your needs.

    • Personalized treatment plans tailored to your recovery

    • Evidence-based therapy to help with stress, trauma, and emotional challenges.

    Our goal is to support your mental well-being and help you return to work feeling stronger.

  • No! If WSIB has approved your claim, your treatment is completely covered. We handle direct billing with WSIB, so you don’t have to worry about out-of-pocket costs.

  • For your convenience, we offer secure video therapy and assessment sessions, allowing you to receive psychological support from the comfort of your home.

    In-person appointments may also be available at our Richmond Hill location, depending on availability.

  • In addition to English, we have therapists providing treatment in Farsi, Russian, and Spanish. *

    *Depending on current availability

Important Notes:

Registered Claim Requirement: You must have a registered WSIB claim and a claim number to access psychological services through WSIB.​

Pre-Authorization is Mandatory: Services must be pre-authorized by WSIB to ensure coverage. ​

Assistance: If you need help at any stage, contact your WSIB case manager or WSIB customer service at 1-800-387-0750.